At Success Mindset By Urban, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you access our courses on the Thinkific platform.
1. Information We Collect
When you sign up for our courses or interact with our site, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details when you purchase a course or sign up for coaching.
- Usage Data: Information about how you interact with the Thinkific platform, including IP address, browser type, and device information.
- Communications: Any emails or messages you send to us for customer support or inquiries.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: To deliver our courses and coaching sessions, process payments, and offer customer support.
- Improve Our Offerings: To enhance the user experience on the Thinkific platform and improve course content.
- Communication: To send you relevant updates, course information, and marketing materials (you can opt out at any time).
- Security: To protect our platform from fraud and unauthorized access.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information with third parties under the following circumstances:
- Service Providers: We may share your data with trusted third parties who assist in delivering our courses (e.g., payment processors, email services).
- Legal Requirements: If required by law or to protect our rights, we may disclose your information to legal authorities.
4. How We Protect Your Information
We take your privacy seriously and implement industry-standard security measures, including encryption, to protect your data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correct: Update or correct any inaccurate information.
- Delete: Request that we delete your personal data, subject to certain legal obligations.
- Withdraw Consent: Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
6. Cookies
We may use cookies and similar technologies to enhance your experience on the Thinkific platform. You can disable cookies through your browser settings, but doing so may affect the functionality of the site.
7. Third-Party Links
Our courses and communications may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, may provide additional notice (such as adding a statement to our website or sending an email).
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Susan Urban
516-817-3537